Brand Academy – Customer Service Specialist

Customer Service Specialist

As a Brand Academy Apprentice at Thatchers you will have the opportunity to explore our job roles across the commercial areas of the business. This opportunity is for anybody who wants to pursue a career within our customer facing roles, enjoys talking people and has a drive to grow our brand, develop relationships and can provide exceptional customer service.
As a brand apprentice you complete our award winning apprentice programme based within our customer service department, you will explore areas of the business within sales, events and finance.

Thatchers Cider Company

As one of the top cider-making businesses in the world we are proud of what we have achieved, and we are even more excited about our plans for the future. We continue to experience huge growth of our Brands through industry-leading levels of investment in marketing, people development, innovation and world class technical enhancements in cider mill machinery. As a fourth generation family cider-maker, founded in 1904, we are very proud of our Somerset roots and our close proximity to Bristol means an easy commute if you like the city life.

Thatchers People

The Thatchers team is action-orientated, adaptable and resourceful with high levels of resilience to compete in an exciting yet competitive market place. We work hard and, together, we achieve great things. We have a desire to learn, a thirst for knowledge and a passion for quality cider that customers enjoy across the world.

Training & Development

We know it is a big decision to take your first steps in a career and at Thatchers we ensure that we give you all the training, support and development you need to succeed. What we ask in return is hard-work and trust and for you to share the same enthusiasm and passion for our business as we do.
You will complete a full L3 Customer Service Apprenticeship in partnership with our training provider, Weston College. At the start of this journey we will review your skills and ambitions to create a training plan that meets your individual needs. As part of our Young Talent Programme we will develop your skills and knowledge through a range of business seminars and networking opportunities that will give you a thorough insight into our industry and business.

What we are looking for?

A people person, good at building relationships and can work well in a team
A motivated individual who goes the extra mile
Excellent communication skills
A desire to learn with a strong work ethic

To apply please fill in the form below.


Brand Academy - Customer Service Specialist Application