Possible cause

• Gas cylinder empty/gas not on
• Cellar temperature too low
• Cellar template too high
• Dirty glasses
• Too much rinse aid in glass-wash

Solution

• Check gas is on and check cylinder contains gas
• Change gas cylinder if necessary
• Ensure 12-14°C
• Ensure 12-14°C
• Check glass cleaning procedures
• Inspect glass-washer operation and adjust

Possible cause

• Empty barrel
• Cellarbuoy not filled with cider and ball not floating
• Gas cylinder empty
• Kink in pipe

Solution

• Change barrel
• Fill cellarbuoy with cider and release ball
• Change cylinder
• Straighten out kink

Possible cause

• Dirty lines
• Empty gas cylinder
• Gas not turned on at cylinder and secondary reducing valve

Solution

• Clean lines
• Change cylinder
• Turn gas on

Possible cause

• Low gas pressure
• Cellar temperature too low
• Cellar temperature too high
• Yeast in lines
• High carbonation
• Excess pressure

Solution

• Change cylinder
• Ensure 12-14°C
• Ensure 12-14°C
• Clean lines
• Switch off the gas at the end of each session
• Traditional ciders only: vent container

Possible cause

• Lines have not been cleaned in the last 7 days
• Infected cider
• Out of date cider

Solution

• Clean lines, if this does not work: flush through lines with water and try new keg
• Change barrel
• Check dates
• Apply a system for stock rotation

Possible cause

• Dirty lines
• Infected cider
• Out of date cider

Solution

• Clean lines
• Change barrel
• Check dates
• Apply a system for stock rotation

Possible cause

• Cider not dispensing correctly

Solution

• Try using another keg, if this works then go back to the original keg